Position Summary
Belmont Abbey College invites applications for the position of Online Admissions Counselor.
Job Responsibilities
The College seeks an energetic candidate, who is self-motivated and who is passionate about connecting adult learners with a transformative education. This is a full-time, twelve-month (remote or in-person) position that will engage prospective students from initial inquiry through enrollment in their first classes. This role is ideal for a person who is humble, driven, and wants to transform lives through timely education.
The Online Admissions Counselor’s (OAC) recruitment efforts focus on outbound calls, sending texts, and emailing prospective students. The OAC will conduct initial calls with prospective students, assist them through the enrollment process, and ensure a smooth path to starting classes. During that process the OAC will document all activities through our CRM Salesforce. The OAC will conduct calls for both initial contact as well as to follow-up on subsequent steps and class readiness. The OAC must exemplify our core value of Hospitality, which is personified by having a real heart for the prospective student and being a source of encouragement to them throughout the process.
The OAC assists the Director of Graduate and Online Admissions in the day-to-day responsibilities of online enrollment operations, recruitment, and strategy. The OAC will reach out to prospective online students predominantly through a phone campaign strategy that includes over 100 dials and over 3 hours of talk time per day. As a member of our goal-oriented team, the OAC will collaborate with enrollment colleagues for continuous improvement opportunities and strategies.
Qualifications
The ideal candidate will have a Bachelor’s Degree with a preferred minimum of 1 year of experience in sales, online recruitment, or a call center. Proficiency with Google and Microsoft Office suite. Ability to learn and utilize our CRM: TargetX SalesForce is required. This position can be in person or may be fully remote. If fully remote, travel to Belmont Abbey College may be needed periodically (1-2 times per month) thus, being located in North Carolina or surrounding states may be desirable.
In addition, candidates must wholeheartedly embrace the mission of the College to educate students in the liberal arts and sciences so that in all things God may be glorified. The incumbent will consistently demonstrate skills, attitudes, and stable disposition of character to support our Catholic and Benedictine identity while fostering the development of mind, body, and spirit in our students, our staff and the greater community. Finally, candidates must have a sincere appreciation and acceptance of our Catholic approach to education and an understanding of Pope Saint John Paul II’s Ex Corde Ecclesiae.
Application Process
Fill out the following form to apply for one of Belmont Abbey College’s available administrative positions.
Located ten minutes west of Charlotte, North Carolina, Belmont Abbey College is a Catholic, Benedictine school that educates a diverse student body in the liberal arts and sciences. The College, which is more than 130 years old, is known for its dedicated faculty, their excellent teaching, the personal attention that students receive, and a friendly atmosphere both inside and outside of the classroom. There is a Benedictine monastery on campus, as well as a minor basilica. In keeping with the monks’ age-old tradition of hospitality, the College community welcomes newcomers and works together for the benefit of our students–aiming to exemplify the aspiration that our College motto encapsulates: That in all things God may be glorified.
